Will Dynsty Hair cover the cost of the installation of the hair I purchased?

No. Dynsty Hair is not responsible for any and all costs associated with the installation of the products purchased on this website and stores

Can I make an order and pick it up?

Yes if you live in the Edmonton area. Please email us at dynstyhair@gmail.com to pickup your order.

What is the normal turnaround time for orders?

All products and custom wig orders are processed and shipped within 21 business days. This timeframe can vary depending on a number of factors, including, but not limited to, shipping delays, international and national holidays and COVID-19.

Raw vs Virgin Hair?

Raw hair is 100% unprocessed hair that is collected from one donor. It has never been chemically processed or had any heat applied to it. Raw hair comes in its natural state unlike virgin hair. This is the highest quality on the market and can last up to 5 years.

Virgin hair is chemically unprocessed human hair, which is collected from a single donor. The virgin hair has not been altered by dyes, perms, bleaches, or harsh washes. All the cuticles are intact and moving in the same direction and can last up tp 2 years.This can also be steamed processed, which is how Textures such as deep wave, kinky curly, Italian curly, body wave, and other textures are steam processed to achieve these patterns. 

How do I take care of my wig/extensions?

Less product is always better, treat the hair with care as you would your own. Use a lightweight but cleansing shampoo when dirty. Detangle while wet, comb from bottom to top with a wide tooth comb .Always air dry. Allow hair to hang and “drip dry”. For a really good deep condition and restoration use a Silicon Mix.

Using fewer products allows the hair to move freely and remain soft and lustrous.

Oil is not recommended on the wigs but feel free to use heat protectant's and serums only when needed.

When sleeping, wear a silk wrap or bonnet to keep the hair looking fresh.

Didn't find what you were looking for? Feel free to contact us at any time!